IMPACT LIFE GROUP CONCIERGE CARE SERVICES
Concierge Care Services, Comprehensive Care Coordination and Revenue Generation Program is designed to seamlessly integrate into your practice. It will provide immediate benefits to your practice, providers, and your patients.
The Concierge Care Services program is the only 100% turn-key care coordination program which increases your revenue with no out-of-pocket expenses and no changes to your workflows. The program begins with our specially trained clinician to perform a comprehensive assessment with the patient. Proven outcomes include:
- Medicare Annual Wellness Visit requirements are fulfilled when we schedule the patient with you to complete, or you may elect to have Senior Care Services complete the visit.
- Increased ICD-10, RAF/HCC coding accuracy.
- Improved HEDIS outcomes and STAR ratings.
- Reduced medication errors and other liabilities.
- Care and quality measure reporting gaps can be closed.
General Health
Working with certain labs for specialty tests as well as working to improve both physical and mental health.
Pharmacy
Dealing both in the PGX and 340 B programs.
Patient Activation
The perennial challenge for healthcare organizations as they continue to develop and refine programs aimed at improving healthcare quality while reducing costs is engaging patients in these initiatives. Actively engaged patients have been shown to have lower costs and improved outcomes.
Ongoing care coordination and patient engagement between your office visits includes:
- Scheduling your patients for regular quarterly office visits to your practice
- Directing labs, screening, and other services available during office visits
- Ongoing engagement with patients to assure compliance with treatment plan goals, help them stay in compliance, and answer their questions
- Patient monitoring to get them in for office visits to avoid crisis episodes and ER visits
- Concierge Care Services will work directly with your staff on an ongoing basis to ensure that your practice is receiving the maximum benefit from the Care Coordination Program.
For more information contact tracy@impactlifegroup.com or (205) 837-8589
WELLNESS SUPPORT
Since 2013 our partner has been working directly with large health systems, carriers, IPA's, ACO's as a medical practice that collaborates with other system providers. Our main job was to complete patient assessments and Annual Wellness Visits and to improve coding.
With these types of programs, little emphasis is placed on benefits to the practices, let alone the patients.
What Physicians told us they wanted:
- "I want to spend more time practicing MEDICINE and spend time with my patients" " We need to spend less time on administrative functions."
- "We have tried to implement different things over the years, most did not work as expected and usually created additional work for my staff and myself without the results we were hoping for" "We want something easy for our staff and patients to understand without having to enlist too many resources to make it work."
- "If you can create a program that does not cost me anything and is good for my patients, I will use it."
What Patients told us they needed:
- "I love my doctor I have been going to her for 20 years but sometimes I have questions, or I don't understand what my medications do and nobody seems have the time for me, can you answer my questions and help me understand what I need to do to stay healthy?"
- "I am tired of being asked to participate in things that sound good, but waste my time and don't help me at all."
- "When my doctor's office tells me to come in for my Annual Wellness Visit, I tell them I've had them before and it does nothing for me, so I opt out."
Over the last decade we have learned a great deal about what providers and their patients want and need. We have listened to their stories and have designed Senior Care Services complete the circle of care for patients and physicians alike.
What Physicians have to say about our program:
- "My patients come in on a regular basis" "Patients are more engaged in their care."
- "I spend more time face- to- face with my patients."
- "Our revenue has increased, and I see a real difference that the program has made for my practice. I love working with SCS, but most importantly, my staff and my patients love working with them too."
What Patients have to say about our program:
- "I understand what my medications are for and how important they are."
- "This is the best thing my doctor has ever had me do; I absolutely love it."
- "Being on a fixed income, it is so nice to be able to get so much care without having to spend extra money."
- "I have learned so much over the last several months. I love working with Judy, she is my nurse and I don't know what I would do without her."
